Our Account Management course is designed to hone your communication and management skills that are required to compete in today’s market. Learn strategi communication methods, client handling techniques, and superior communication management to effectively bridge the gaps between client and production teams
Enhance your resume and LinkedIn profile with expert feedback tailored to your skills.
Sharpen your interview skills with interactive tools, mock interviews, and tips to help you stand out.
Receive personalized career guidance and job search strategies to help you land your dream role.
⦁ Overview of Creative Industries and Agencies
⦁ Understanding the Role of an Account Manager
⦁ Importance of Timely Delivery in Creative Services
⦁ Key Concepts of Account Management
⦁ Understanding Client Goals
⦁ Defining Project Scope and Deliverables
⦁ Effective Communication Strategies
⦁ Understanding Client Needs and Expectations
⦁ Building and Maintaining Client Relationships
⦁ Managing Difficult Conversations and Feedback
⦁ Basics of Account Planning
⦁ Setting Timelines and Milestones
⦁ Tools and Techniques for Scheduling
⦁ Resource Allocation and Management
⦁ Identifying and Assessing Risks in Creative Projects
⦁ How to reduce Risks
⦁ Problem Solving Techniques
⦁ Handling Unexpected Challenges
⦁ Working with Creative Teams
⦁ Encouraging Collaboration and Innovation
⦁ Conflict Resolution within Teams
⦁ Enhancing Team Productivity
⦁ Why Quality Checks Are Important
⦁ How to Ensure High-Quality Work
⦁ Ensuring Deliverables Meet Client Expectations
⦁ Final Review and Approval Processes
⦁ Tools for Accont Management (e.g., CRMs, Collaboration Software)
⦁ How Technology Helps Manage Creative Accounts
⦁ Case Studies of Successful Account Management
⦁ Using Technology to Save Time
⦁ Group Project: Managing a Creative Account
⦁ Presenting the Final Work
⦁ Course Summary and Lesson learned
⦁ Q&A Session
Understand the importance of Account Management in creative industries.
Learn how account managers act as the bridge between clients and production teams.
Know how to manage client expectations and ensure timely delivery of projects.
Be ready to apply Account Management skills in real-world creative agencies.
Account Management serves as an integral tool to help organizations understand client requirements and ensure efficient service and solutions delivery. An account manager helps reduce execution times by eliminating communication gaps between customers and organizations. Our Account Management course is designed by industry professionals to teach you the latest trends and proven strategies to boost your career.
